What forms of payment are accepted?
We accept payment from credit cards or PayPal. We utilize PayPal to process all our payments, so PayPal members can check out via PayPal Express Checkout. Non-members can simply enter their credit card information for processing as normal--no PayPal membership required.
How quickly should I expect my order to be shipped?
Most items bought and paid for on regular business days (M-F) before Noon (12:00 pm CST) will usually be shipped that very same day, or the folllowing business day if not. Items purchased after 12:00 pm on regular business days will usually ship the next business day. Items purchased after noon on Friday through noon on Monday will ship either Monday or Tuesday, depending on that weekend's sales volume. Items purchased on postal holidays will ship within the next 1-2 regular business days.
How long do orders shipped with "FREE SHIPPING" take to be delivered?
Transit time for economy shipping methods can vary from 3-10 days, depending upon the distance a package must travel from our location in Dallas, Texas. Fortunately, being centrally positioned within the continental U.S. helps keep transit times to most U.S. zip codes below average with both USPS and FedEx. In fact, most Buyers receive their orders in under a week. Buyers in the extreme NW or NE U.S. may occassionally experience slightly longer transit times.
Is it possible to get my order faster?
Yes, we are happy to upgrade the shipping method to Expedited Shipping for just the difference in price we are charged by the carrier to do so. (We do not try to make any extra profit off of shipping.) Expedited shipping is provided via USPS Priority Mail or FedEx Ground/FedEx Home Delivery and takes only 1-3 days for delivery to most U.S. zip codes. Contact us prior to purchase or immediately following your purchase to find out the exact cost based on your location and the weight/size of the item. If the amount is agreeable with you, we can then send you an invoice through PayPal for the additional cost.
I need an item ASAP...how quickly can you get it to me?
We offer overnight shipping on most items as long as your order is placed before noon (12:00 pm CST). This service, however, is not available on every item in our store; therefore, please contact us before purchasing to find out if overnight shipping is available for that particular item, and if so, what the additional charge will be. If it is, we can invoice you through PayPal for the additional cost. As long as the invoice is paid before 3:00 pm, we can ship your item out via USPS Priority Mail Express or FedEx Express.
Do you accept returns?
Returns are allowed under limited circumstances but only if initiated within 7 days of receipt of your order. Please read our complete Return Policy by clicking on "TERMS" near the bottom of any page in our store. You can also go there directly by copy/pasting the following url into the address bar of your browser: http://candsgadgets.ecrater.com/terms.php